Terms and conditions

  • Please take care of all personal property. Alternative Dublin will not be liable for any theft, loss, damage, delay, inconvenience, direct or consequential loss, however caused, unless due to negligence by Alternative Dublin, in which case our liability is limited (except for death or personal injury) for damages to a maximum of the refund of the ticket price.
  • Customers are entitled to a full refund or replacement tour or event in the event that Alternative Dublin city cancels or postpones a tour or event.
  • Alternative Dublin tours will start at the time stated. We cannot offer refunds to people who miss the tour because they are late. You are responsible for making allowance for any potential delays to your arrival.
  • Complaints: In the event of a complaint about the company’s services, complaints should be emailed through to admin@alternativeexperiences.ie .
  • Credit card payments to Alternative Dublin are collected by FareHarbor on this website.
  • Any questions on refunds, email or call us at admin@alternativeexperiences.ie
  • Alternative Dublin city is insured to provide walking tours in Dublin city.