We can help you with some common queries
All tours proceed even if it's raining, please bring an umbrella or rain jacket just in case.
Unfortunately parts of the tour are not accessible everyone.
We need 5 days notice to issue a refund so if you don't think you can attend please let us know as soon as possible. We are a small independent business and rely on small groups to make these tours possible.
Again as a small business our guides rely on these tours to support their livelihood. We cannot swap tickets unless you give us 5 days notice. You can transfer your ticket to another person to attend in your place.
If you enjoy it you can tip your guide if you want! Our guides keep all tips from tours so it gives artists and creatives a chance to do something they love.
Included in the price is a two-hour event with an host, canvases, paints, all art supplies needed to create your masterpiece, music, games and prizes. Alcohol is sold separately by the venue as this helps us keep the price as low as possible for you.
You cannot bring your own alcohol unless the event is clearly marked BYOB in the title. Venues we work with usually don’t allow this without a corkage fee which is why our BYOB events have a slightly higher price.
If the event is cancelled or postponed all ticket holders are entitled to a refund or a ticket swap if they choose.If you cannot attend for any reason we might be able to offer a ticket swap in limited circumstances with 5 days notice.